We understand that circumstances may change. If you are not satisfied with your purchase, we offer the following refund options:
A full refund is available if you request it within 7 days of your initial purchase date, and have not yet accessed any course materials or lessons.
To request a full refund, please contact our customer support team at support@lingawa.com with your purchase details.
If you have accessed course materials or lessons, a partial refund may be available depending on your progress and usage of the platform.
Partial refund requests must be made within 14 days of your initial purchase date.
To request a partial refund, please contact our customer support team at support@lingawa.com with your purchase details and a brief explanation of your reasons for requesting a refund.
No refunds will be issued after 30 days of the initial purchase date.
Refunds are not available for subscription renewals.
Once your refund request is approved, the refund will be processed within 7-10 business days.
Refunds will be issued to the original payment method used for the purchase.